Answers for
your next shipment.

Use the quote form to share your cargo, origin, destination, approximate size, and any collection or delivery needs. Save the reference shown after a successful submission. Our team will discuss availability and pricing with you.

Your request is saved in the Tashas enquiry inbox and given a TQ- reference. Keep it for follow-up. Submitting an enquiry does not confirm a booking, collection, payment, or delivery. Email confirmations will be available when the business mailbox is connected.

Request a quote, confirm the arrangements with our team, agree the cargo handover or collection, and use your issued shipment reference to check updates. See the four steps.

Yes. Use the business enquiry form to describe your company, cargo, routes, and shipment frequency. Our team will discuss the available arrangements directly.

Prepare a clear goods description, quantity, sender and recipient contacts, origin, destination, approximate weight, and dimensions. Tell our team about any special collection, delivery, or handling needs.

Use a suitable, sturdy outer box and cushioning appropriate for the contents. Keep items from moving inside, close the box securely, and remove old labels. Ask our team about packing requirements for fragile, large, unusual, or sensitive goods before handing them over.

Please contact Tashas before preparing these items. Acceptance and requirements depend on the goods, carrier, route, and destination. A general enquiry does not confirm that an item can be shipped.

Provide the outer length, width, and height of the packed parcel, with the measurement units, and the packed weight. For multiple parcels, include the quantity and each parcel’s details when possible.

Requirements vary by goods and route. Share any invoice, packing information, and shipment details you already have. Our team will discuss what applies to your shipment; this guide is not a complete customs checklist.

It is an enquiry for collection and delivery as part of one shipment arrangement. Collection coverage, transport, clearance requirements, and final delivery are confirmed individually for your route.

Ask about shipping labels. Share accurate sender and recipient addresses, parcel details, and any preferred courier. Labels are prepared after the shipment details and arrangements are confirmed.

Our routes include the USA, China, the UK, Europe, and other countries to Ghana. Explore the routes and contact us to confirm availability for your location and goods.

TQ- identifies an enquiry. TS- identifies a shipment created by Tashas after arrangements are confirmed. An enquiry reference does not mean cargo has been collected.

Our team records shipment statuses such as collected, in transit, and out for delivery. Enter your TS- reference on the tracking page to see the updates. It is a team-managed record, not an automatic carrier feed.

Check the complete reference for missing characters. If it starts with TQ-, use the enquiry lookup instead. If you still need help, contact our team with the reference and your question.

Use the support form or WhatsApp +233 24 345 7532. Include the reference and a short description. Avoid sending identity documents or payment details through the form.